Refund policy

Sales Process and Conditions

The sale process, your purchases, and use of the products available on this website are subject to the terms and conditions of use and service. The store may choose to accept, reject, or cancel your order in certain cases. For example, if the product you wish to purchase is unavailable, if the product is incorrectly priced, or if the order is found to be fraudulent, the website will refund any payments made for orders that were not accepted or canceled.

All content on the site, including text, designs, graphics, logos, icons, images, interfaces, symbols, programs, and trademarks, is the exclusive property of the store and is protected by copyright laws.

By purchasing or sending an email, you agree to receive any emails or notifications regarding your order.

The website reserves the right to make any modifications or changes to its site, policies, and associated agreements, including the privacy policy, terms of service, and exchange and return conditions.

Exchange and Return Policy

All products must be returned within 3 days of receiving the order. To maintain product quality and preservation, returns are not accepted after this period unless the product is defective or has an issue.

In case of a defect or manufacturing error with the product, it can be returned after reporting the issue.

Cases Where Products Cannot Be Returned:

There are specific cases in which products cannot be returned:

• When a return request is made after the specified period, which is 3 days from the receipt of the product.
• When the product has been used, damaged, or is not in the same condition it was received, or if the security seal has been removed.
• Consumables that have been used or installed.
• Products that have been tampered with or whose serial numbers have been removed.
• Products without price tags, labels, original packaging, or missing accessories.

How Can I Get a Refund If I Received the Wrong or Damaged Product?

If the product you received is damaged or does not match what was selected from the site, you can return the product to us in the same condition as it was received, including its original packaging, within 3 days from the date of receipt. Once we receive the product, we will inspect it, and if a defect or damage is found, we will immediately begin the refund process for the amount you paid for the product as well as the shipping costs paid to deliver the product to you.